Measures to support accessibility

Services for Independent Living takes the following measures to ensure accessibility of the SIL website:

• Include accessibility as part of our mission statement.
• Include accessibility throughout our internal policies.
• Integrate accessibility into our procurement practices.
• Appoint an accessibility officer and/or ombudsperson.
• Provide continual accessibility training for our staff.
• Assign clear accessibility goals and responsibilities.
• Employ formal accessibility quality assurance methods.
• Include people with disabilities in our design personas
• Over half of our Trustees are service users

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

The SIL website is fully conformant with WCAG 2.1 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

Feedback

We welcome your feedback on the accessibility of the SIL website. Please let us know if you encounter accessibility barriers on the SIL website:

• Phone: 01568 616653
• E-mail: contactus@s4il.co.uk
• Visitor and Postal Address:
  1 Owen Way, Enterprise Park, Leominster, Herefordshire, HR6 0LA

We try to respond to feedback within 2 business days.

Compatibility with browsers and assistive technology

The SIL website is designed to be compatible with the following assistive technologies:

• All modern web browsers and operating systems actively supported by their vendors
• Built-in assistive technologies in Windows, Mac OS, iOS and Android operating systems
• JAWS and NVDA screen readers for Windows operating systems

The SIL website may not be compatible with any assistive technologies, browsers or operating systems not actively supported by their software vendor.

Technical specifications

Accessibility of the SIL website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• WAI-ARIA
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of the SIL website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for the SIL website:

1. Some historic documents: Some documents may not yet be fully accessible because some older documents do not meet our current accessibility standards. We are gradually updating all documents, and all new documents are accessible. Please contact us for an updated version of any historic document.

Assessment approach

Services for Independent Living assessed the accessibility of the SIL website by self-evaluation by our website developers.